FAQ’s

Some Frequently Asked Questions

This FAQ series has been answered on the previously asked questions by our esteemed clients. We hope you find your answer here.

We provide services in Ashland, Boyd County, Rowan County, Fleming County, Grayson and Olive Hill, Flemingsburg, Carter County, Montgomery County, Maysville, West Liberty, Morgan County, Mason County & throughout Kentucky, U.S.

Our specialists will convey the details of service charges on the pre-inspection day. It includes- service charges, service tax, etc. 

We accept payment through several payment methods including- credit card, debit card, PayPal, cash, etc. 

Carpet drying usually takes 3-4 days, but we use a steam drying method to fasten up the process which dries the carpet within 12 hours or less. 

We have safe & quality cleaning agents which can remove stubborn stains, restore the carpet color and disinfect it. 

Our IICRC certified team keeps a check on all the safety parameters, yet if any household item gets damaged, we offer compensation amount for the same. 

The overall time consumed in tile cleaning totally depends on the tiles condition and area. Our tile cleaning experts visit the thrice- for pre-inspection of the site, to sprinkle chemical on the tiles and other required surfaces, and at last to clean the tiles thoroughly. The process takes no less than 2-3 days. 

Yes, we do provide furniture cleaning services. The detailed illustration the same can be found within our service packages. Otherwise, you can contact our experts & fetch relevant information anytime. 

We use concentrated chemicals to clean carpets, furniture, tiles, etc. so we urge our clients to leave the place once we begin with the cleaning process. As far as security measures are concerned, our specialists have been hired and assigned after a thorough background check. You can always ask our specialists for their ID proofs for your satisfaction. Also, we request all our clients to let an adult (18 years or above) allow us to enter the place. 

There is a quick form on our ‘Contact Us’ page. You can fill all the details over there, and we shall get back to you for booking an appointment. If not this, you can directly give us a call or send us an email using our contact details. 

No. We do not recommend our clients to walk on the carpet until it’s completely dried. For this, you should wait for at least a day or two. 

Want to Avail Our Services?

Feel free to dial 606-548-2733 or write to us on brian@phdcarpetclean.com. Kindly contact us between 7:00 A.M to 8:00 P.M. Our customer support team will get back to you soon.

Our Packages

Explore our different service packages designed to meet your carpet cleaning, repair and other service requirements while keeping your budget restrictions in mind.

Bronze Package: $49.00 per room up to 225 sq. ft

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Silver Package: $59.00 per room up to 225 sq. ft

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Gold Package: $79.00 per room up to 225 sq. ft

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